Terms and Conditions

 Terms and Conditions for Sure Beginners Childcare

Effective Date: 18 October 2024

Welcome to Sure Berginners Childcare. By accessing or using our website www.surebeginners.co.uk (the "Site") and our services, you agree to comply with and be bound by the following Terms and Conditions ("Terms"). Please read these Terms carefully before using our Site. If you do not agree to these Terms, please do not use our Site or services.

 1. Acceptance of Terms

By accessing and using our Site, enrolling your child in our programs, or engaging with any of our childcare services, you acknowledge that you have read, understood, and agree to these Terms. We reserve the right to modify these Terms at any time, and your continued use of the Site or our services after any changes indicates your acceptance of the revised Terms.

 2. Services Provided

Sure Beginners Childcare provides childcare, nursery, and educational services, as well as related activities and programs for children. Specific services and their descriptions are outlined on our Site and may change periodically.

 3. Eligibility

To use our Site and services, you must:

•     Be at least 18 years old and capable of entering into legally binding agreements.
•     Be a parent, guardian, or authorized person responsible for the enrollment of a child in our childcare programs.
•     Provide accurate and complete information during registration or service inquiries.

 4. Enrollment and Booking

Enrollment in our childcare programs is subject to availability and eligibility. By completing the enrollment process, you agree to:

•     Provide accurate and up-to-date information regarding your child’s details (e.g., name, date of birth, allergies, medical conditions).
•     Abide by our payment terms and any cancellation policies outlined at the time of booking.

 5. Fees and Payment

Fees for childcare services are outlined on our Site or provided during the enrollment process. By enrolling your child, you agree to the following payment terms:

•     All fees must be paid in accordance with the payment schedule provided.
•     Late payments may incur additional charges, and failure to pay may result in suspension of services.
•     Payments are non-refundable except as otherwise stated in our refund policy or required by law.
•     Discounts, including sibling discounts, may be offered at our discretion and subject to change.

 6. Cancellation and Refunds

You may cancel your child’s enrollment by providing advance notice as specified in our cancellation policy. Refunds will only be provided in accordance with the terms outlined in that policy. We reserve the right to cancel or suspend services at our discretion due to non-payment or breaches of these Terms.

 7. Health and Safety

The safety and well-being of children in our care is our top priority. By enrolling your child, you agree to:

•     Inform us of any medical conditions, allergies, or special needs your child may have.
•     Adhere to our health and safety policies, which include keeping your child home if they exhibit symptoms of illness.
•     Grant permission for our staff to administer first aid and contact medical professionals in case of emergencies.

 8. Parental Responsibilities

Parents and guardians are responsible for:

•     Dropping off and picking up children at the designated times.
•     Notifying us of any changes in emergency contact information or custody arrangements.
•     Ensuring children come prepared with the necessary items for the day (e.g., clothing, diapers, medications).

 9. Use of the Site

You agree to use our Site only for lawful purposes and in accordance with these Terms. Specifically, you agree not to:

•     Use the Site for any fraudulent or illegal activity.
•     Disrupt or interfere with the security or functionality of the Site.
•     Upload or transmit harmful content, viruses, or malware.
•     Violate the intellectual property rights of others.

 10. Privacy

Your privacy is important to us. Please refer to our Privacy Policy [link to Privacy Policy] for details on how we collect, use, and protect your personal information.

 11. Intellectual Property

All content on our Site, including text, images, logos, and design, is the intellectual property of Sure Beginners Childcare and is protected by copyright and other intellectual property laws. You may not copy, reproduce, or distribute any content from our Site without our express written permission.

 12. Limitation of Liability

To the fullest extent permitted by law, Sure Beginners Childcare will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site, services, or the enrollment of your child in our programs. We are not responsible for:

•     Loss or damage to personal belongings brought to our facilities.
•     Injuries or accidents occurring as a result of actions outside our reasonable control, including those caused by other children or third parties.

 13. Indemnification

You agree to indemnify and hold harmless Sure Beginners Childcare, its employees, directors, and affiliates from and against any claims, damages, liabilities, and expenses arising out of your use of the Site, your child’s participation in our programs, or your breach of these Terms.

 14. Termination

We reserve the right to terminate or suspend your access to our Site or services at any time without prior notice if you violate these Terms or engage in activities that may harm our operations or reputation.

 15. Governing Law

These Terms are governed by and construed in accordance with the laws of England, without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved exclusively in the courts of England.

 16. Contact Us

If you have any questions or concerns about these Terms or our services, please contact us at:

www.surebeginners.co.uk 

Email: info@surebeginners.co.uk 

Phone: 07342 673 427 

Address: [Insert Address]

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By using our Site and services, you agree to these Terms and Conditions. Please review these Terms regularly, as they may be updated or modified at any time.